Privacy Policy

1. Data controller

Friglesemx S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is the entity responsible for processing your personal data. For any data protection matters, you may contact us at privacidad@friglesemx.com.

The designated officer for handling ARCO rights requests is the Personal Data Protection Department, available at the address indicated above and via the email provided.

2. Personal data we collect

For the purposes stated in this privacy notice, we collect the following personal data: full name, email address, and the content of messages you send us through the contact form.

We do not collect sensitive personal data. Browsing data (IP address, browser type, pages visited, and time spent) is collected automatically for statistical purposes and service improvement.

3. Purposes of processing

Your personal data will be used for the following primary purposes: responding to your inquiries and information requests, providing the requested financial guidance services, and maintaining a record of communications.

As secondary purposes, your data may be used to send informational communications about updates to our analyses and publications, provided you do not express your opposition.

4. Legal basis

The processing of your data is based on the consent you provide when completing the contact form on this website, in accordance with Articles 8 and 36 of the LFPDPPP. The legal basis for analytics cookies is the informed consent granted through the cookie banner.

5. Transfer of personal data

Friglesemx does not transfer or share your personal data with domestic or international third parties, except as provided by the LFPDPPP and its Regulations, or when required by a competent authority through a duly substantiated and justified resolution.

Should data transfers occur in the future, this notice will be updated and your prior consent will be obtained when required by law.

6. ARCO rights

You have the right to Access your personal data, Rectify it when inaccurate or incomplete, Cancel it when you consider it unnecessary for the intended purposes, and Oppose its processing for specific purposes (ARCO Rights).

To exercise any of these rights, you must submit a request to the Personal Data Protection Department at privacidad@friglesemx.com, including your full name, a clear description of the data for which you wish to exercise an ARCO right, and any other element that facilitates locating the data. We will respond within no more than 20 business days.

7. Security measures

Friglesemx has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include SSL/TLS encryption protocols for data transmission and restricted access controls for stored information.

8. Cookies and tracking technologies

This website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and the options available to manage them, please refer to our Cookie Policy.

9. Changes to this privacy notice

Friglesemx reserves the right to update this Privacy Notice to reflect legislative, jurisprudential, or internal practice changes. Any modifications will be published on this page with the date of last update indicated. We recommend reviewing this notice periodically.